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Hyundai
Overstated Horsepower on 1.3 Million Vehicles (September 10, 2002)
Hyundai said it advertised incorrect horsepower ratings on 1.3 million
cars and trucks sold in North America over the last 10 years, Reuters
reported.
The figures on more than two dozen models and variants were overstated
going back to the 1992 model year, Hyundai said, with an average overstatement
of 4.6 horsepower on a sales weighted basis. Two vehicles had their horsepower
figures understated.
The discrepancy was discovered a few months ago after the Canadian government
questioned the horsepower on the Elantra. Hyundai advertised the Elantra
as having 140 horsepower, but after reevaluation it was discovered the
figure was actually 135.
In the worst case, Hyundai overstated the horsepower on the Sonata with
a 2.0 liter engine by 9.6 percent. The Sonata's actual horsepower was
125 but marketing materials continued to advertise the rating as 137 horsepower.
"Horsepower was misstated and I think we're obligated to come forward
and correct the record," Hyundai of America Chief Executive Officer
Finbarr O'Neill said. "It has no impact on the safety or reliability
of the vehicles...these errors had occurred because we didn't have established
procedures in place to verify that our preliminary horsepower figures
matched the actual horsepower."
Kia, which uses Hyundai engines in its Optima sedan, also said that its
power ratings were overstated for that vehicle in model years 2001 and
2002. Kia said in a statement that it is currently notifying customers
of those vehicles about this discovery and offering a choice of additional
warranty coverage or an extension of their 24-hour roadside assistance
plan in recognition of this inaccurate information.
Hyundai said that it will send letters to affected owners over the next
few weeks offering compensation.
"I am very regretful for these errors and for any concerns it raises
among Hyundai customers," said O'Neill. "We are announcing these
errors because we want our relationship with our customers, our dealers,
and all our business partners to be open and honest. We are also offering
our assurance that we are taking aggressive measures to prevent errors
of this nature from happening again."
"As an expression of goodwill and an attempt to demonstrate how important
Hyundai customers are to us, we are offering certain enhancements to those
individuals whose model's horsepower ratings were misprinted by more than
four percent.
For the 2000 model year forward we offer a choice of three warranty-enhancement
options or, for 1999 model year and earlier vehicles, five-year roadside
assistance coverage," said O'Neill.
The warranty-enhancement options for 2000 model year forward include:
Extending Roadside Assistance Benefit from five years/unlimited miles
to 10 years unlimited miles
Extending New Vehicle Limited Warranty from five years/60,000 miles to
6 years/72,000 miles
Extending Powertrain Limited Warranty from 10 years/100,000 miles to 12
years/120,000 miles for original owners
The owners or lessees of the identified vehicles will receive a letter
from HMA over the course of the next few weeks detailing these options
and providing information on how they can be activated.
In the interim, customers can obtain information about these options by
contacting a special toll-free consumer hotline at 800-218-9797 or contacting
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