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Q: I heard the
news that something may be wrong with my Hyundai. What is the problem and
is my vehicle affected?
A: First, you should know there
is nothing wrong with your car. We recently discovered that the horsepower
information on some of our vehicles had been inaccurately reported in
Hyundai's marketing materials.
Q: What is Hyundai going
to give me as a result of this error?
A: As a gesture of
apology and an attempt to demonstrate how important Hyundai customers are
to us, we are offering those individuals whose model's horsepower ratings
were misprinted by more than four percent their choice of three
warranty-enhancement options, or, for the 1999 model year and earlier,
five-year roadside assistance coverage. The warranty-enhancement options
include: Extension of Roadside Assistance Benefit from five
years/unlimited miles to 10 years unlimited miles, or Extension of New
Vehicle Limited Warranty from five years/60,000 miles to 6 years/72,000
miles, or Extension of Powertrain Limited Warranty from 10 years/100,000
miles to 12 years/120,000 miles for original owner only.
Q:
How do I know if my car's horsepower rating was misprinted by more than
four percent:
A: Please enter the vehicle
indentification number for your Hyundai at http://www.hyundaistatus.com/index.asp.
This will provide you with the necessary information.
Q:
What is horsepower and how significant is it to my vehicle's
performance?
A: Horsepower is a measure of an engine's
ability to perform work. The horsepower rating indicates the maximum
horsepower produced at a high engine speed such as 5500 or 6000
RPM.
Q: How will this error affect the performance of my
vehicle?
A: This error has no impact on the current
operation, performance, safety or reliability of your vehicle or any
Hyundai vehicle. This error pertains only to published materials about
these vehicles.
Q: How can I get the performance on my vehicle
back?
A: Your vehicle performs the same today as it
always has. The rating correction only involves the maximum horsepower
that could be produced at a high engine speed.
Q: How
will this error affect gas mileage?
A: Fuel economy
ratings are as stated when the vehicles were purchased. This error
pertains only to published materials regarding horsepower.
Q:
Why can't I get 181 horsepower?
A: Your engine's maximum
horsepower rating was incorrectly reported. The correct maximum horsepower
rating has now been published. Extensive mechanical changes would be
required to increase the maximum horsepower that could be produced. These
changes could adversely affect other engine performance characteristics,
such as fuel economy and reliability.
Q: Are the new 2003 models
affected in any way?
A: Materials for the 2003 Tiburon
were distributed before we learned of this error, but we are working to
ensure that ratings will be accurate from now on. We have removed the
horsepower ratings from all marketing materials for 2003 models, and the
ratings we've announced are accurate for those models.
Q. Where
can I get more information?
A: Please call
1.800.218.9797
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